Warranty

By placing an order with us you are accepting our return policy.
Returns are accepted within 20 days of receipt of your order.
Merchandise in new and unused condition, within original undamaged packaging may be returned for a refund, less shipping and 12% handling charges. Due to the nature of Oral and Urine products they are not refundable. Refills are not refundable.

Before you return your order please call us for an authorization and we will try to resolve your problem.

Indicate the reason for your return, wrap the package securely and address the package to "Returns Department". Use our invoice address.

Terms and Conditions
We do not guarantee that the information (including prices) provided on this site is accurate, or error free. We reserve the right to change the information at any time, and will not honor the erroneous prices. The prices are subject to change without notice. We will not be liable for any inaccuracies or errors on the site. We cannot guarantee that the items you view on your computer screen will resemble the items in real life because of color and size differences. All item specifications such as weight and size are approximate unless otherwise noted.

EXCEPT AS OTHERWISE PROVIDED HEREIN AND FOR WRITTEN WARRANTIES THAT ACCOMPANY PRODUCTS PURCHASED THROUGH THE SITE, AND THEN ONLY WITH RESPECT TO SUCH SPECIFIC PRODUCTS AND SUBJECT TO THE TERMS AND CONDITIONS CONTAINED IN SUCH WARRANTY FOR SUCH SPECIFIC PRODUCTS, THE SITE, PRODUCTS, SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES TO YOU, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS.

IN NO EVENT SHALL WE BE LIABLE TO YOU WITH RESPECT TO THE SITE, PRODUCTS, SERVICES, OR CONTENT FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE FEES PAID BY YOU THEREFORE; OR FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING (WITHOUT LIMITATION), LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.